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Tuesday, January 6, 2009

CME Tips (Channel Hunting with dual-line DNs)

When configuring dual-line ephone-DNs with CME, you can prevent calls from hunting from one voice channel to the second when the first voice channel is busy with then huntstop channel command. The default behavior is no huntstop channel.

This also prevents the scenario where a call comes to a line,rings the first channel for 30sec then rings the second channel for another 30sec before rolling over to another line.

The following example shows dual-line ephone-DN configuration in which calls do not hunt to the second channel of any ephone-DN,but they do hunt through each ephone-DN's channel 1 in the order:

ephone-DN 10 → ephone-DN 11 → ephone-DN 12


ephone-dn 10 dual-line
number 1001
no huntstop
huntstop channel

ephone-dn 11 dual-line
number 1001
no huntstop
huntstop channel
preference 1

ephone-dn 12 dual-line
number 1001
no huntstop
huntstop channel
preference 2

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